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Policies
Shipping Policy
Having said that, a Shipping Policy is a legally binding document that is meant to establish the legal relations between you and your customers. It is the legal framework for presenting your obligations to your customers, but also to address different possible scenarios that may occur, and what happens in each and every case.
A Shipping Policy is a good practice and it helps both sides - you and your customers. Your customers may benefit from being informed about what they can expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shipping Policy in place since there won't be any questions about your shipping timeframes or processes.
Return Policy
At Northeast Dental Parts, we strive to provide quality products and excellent service. If you are not satisfied with your purchase, please review our refund policy below.
Returns are accepted within [X] days of delivery for non-electrical items. All returned items must be in their original condition, unused, and with all original packaging. A 15% restocking fee will be applied to all eligible returns, and the customer is responsible for return shipping costs.
Electrical parts are non-returnable due to the risk of installation-related damage. All sales of electrical components are final.
Refunds will be processed within [X] business days after we receive and inspect the returned item. Original shipping costs are non-refundable.
For return requests or further assistance, please contact us at northeastdentalparts@gmail.com or 610-837-8447 before sending back any items. Unauthorized returns may not be accepted.
Privacy Policy
At Northeast Dental Parts, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website northeastdentalparts.com. By using our site, you agree to the practices described in this policy.
We collect personal information such as your name, email address, phone number, billing and shipping details, and payment information when you place an order. If you create an account, we may also store your login credentials and order history. Additionally, we gather technical data like your IP address, browser type, and browsing behavior through cookies and analytics tools. If you contact us, we may collect any information you provide in your communications.
Your information is used to process orders, manage your account, provide customer support, and improve our website. We may also use your data to send promotional offers, newsletters, and important updates, but you can opt out of marketing communications at any time. To operate our business, we may share your information with trusted service providers such as payment processors, shipping carriers, and marketing platforms. However, we do not sell or rent your personal data. In some cases, we may disclose information if required by law or to protect our rights and users.
We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online transmission is completely secure, and we encourage users to take precautions when sharing sensitive information. Our website uses cookies and tracking technologies to enhance your browsing experience, which you can manage through your browser settings.
You have rights regarding your personal information, including the ability to access, correct, or request deletion of your data, subject to legal limitations. You can also opt out of marketing emails by clicking the "unsubscribe" link in any email from us.
Our website may contain links to third-party sites, and we are not responsible for their privacy practices. We encourage you to review their policies before providing any personal information. We may update this Privacy Policy periodically, and any changes will be posted on this page with the updated effective date.
If you have any questions or concerns regarding this Privacy Policy, please contact us at Northeast Dental Parts via email at northeastdentalparts@gmail.com or by phone at 610-837-8447.